Our Terms of Service.

(Last updated: September 13, 2025)

By engaging with Hana Coaching & Consulting, you agree to the following terms. We keep things clear, respectful, and aligned with the standards expected in every boardroom we serve.

1. Scope of Services

Hana Coaching provides executive coaching, board advisory, and leadership development services. All engagements are customized and confidential.

We do not offer legal, financial, or medical advice. Any strategic guidance is based on professional experience and client context.

2. Client Responsibilities

To ensure meaningful outcomes, clients agree to:

  • Show up prepared and on time for scheduled sessions

  • Communicate openly and respectfully

  • Provide accurate information relevant to the engagement

We reserve the right to reschedule or decline services if these standards are not met.

3. Confidentiality

All coaching conversations, materials, and shared documents are treated with strict confidentiality. We do not disclose client information without written consent, unless required by law.

4. Payment & Cancellation

  • Payment terms are outlined in your engagement agreement or invoice

  • Sessions may be rescheduled with at least 24 hours’ notice

  • Late cancellations or no-shows may be billed at full rate

We aim to be flexible, but also honor the time and preparation invested in each session.

5. Intellectual Property

All content, frameworks, and materials shared during coaching or advisory work remain the property of Hana Coaching unless otherwise agreed.

Clients may use materials for internal purposes but may not reproduce, distribute, or publish them without permission.

6. Website Use

By using our website, you agree not to:

  • Copy or republish any content without permission

  • Attempt to access restricted areas or interfere with site functionality

  • Use our contact forms for unsolicited marketing

We reserve the right to update or restrict access to our site at any time.

7. Limitation of Liability

Hana Coaching is not liable for decisions made or actions taken based on coaching or advisory conversations. Our role is to support, guide, and challenge—not to direct or guarantee outcomes.

8. Changes to These Terms

We may update these terms from time to time. Any changes will be posted here, and continued use of our services or site implies acceptance.

9. Contact

For questions about these terms, reach out to:

support@hanacoaching.com